Job Openings

Job title: Merchandise Sales Associate

Reports to: SJW Front of House Manager

Status: Part-Time Seasonal Employee


The Merchandise Sales Associate provides merchandise sales services for the 2017 Stanford Jazz Workshop & Festival Events. This part-time seasonal position will begin in mid-June and continue through August 5. The work schedule will vary and will involve primarily weekend and evening work. The schedule dates and concert start times are indicated here:

The Merchandise Sales Associate is responsible for managing sales of all festival merchandise and providing excellent service to patrons through prompt and courteous service. The ideal candidate will need to be able to complete transactions efficiently and accurately in a chaotic/fast-paced environment using Square/iPad (no cash sales).


Merchandise is sold at shows and Jazz Camp/Institute events held at Dinkelspiel Auditorium and Campbell Recital Hall, which are both located near the Braun Music Center, Stanford University.

Required Qualifications

Experience in working in a fast-paced sales environment. This position requires an individual who is service-oriented, organized, highly self-motivated, with at least 1 year of customer service and sales experience, preferably in a festival type setting. The Merchandise Sales Associate has the following attributes:

  • High school education or equivalent preferred
  • Excellent communication and customer service skills
  • Is able to accurately process credit and debit card transactions
  • Follows detailed instruction effectively
  • Capable of managing multiple requests at once while remaining focused, positive, actively engaged with patrons in a fast-moving environment
  • Committed to the highest standards of personal and professional conduct, at all times, which includes honesty, accuracy, accountability and transparency.
  • Works well independently and with others
  • Able to lift 35 pounds
  • Available to work mostly nights and weekends
  • Must be able to provide evidence of eligibility to work in the United States (candidates will be asked to complete a Form I-9)

Desired Qualifications

  • A background in music and/or appreciation for jazz in particular
  • Familiarity and/or experience with Stanford Jazz Workshop’s programs and faculty.
  • Involvement at music summer camp
  • Experience in sales at music festivals
  • Consignment sales experience 


  • Report to the Front of House Manager, who will assign and coordinate your specific duties and schedule
  • Determining with the Front of House Manager the time required to load-in & load-out
  • Use of Square and iPad to complete credit and debit card payments
  • Sell books, t-shirts, hats and artist’s merchandise such as CDs to SJW participants, members and Stanford Jazz Festival guests.
  • Load-in and load-out of merchandise
  • Preseason and postseason inventory of SJW items
  • Produce detailed and accurate sales reports
  • Monitor and communicate arising needs to supervisor
  • Work 3-4 hour shifts for Festival Concerts including load-in & load-out
  • Work double shift on Jazz Camp/Institute Registration and Early Bird Concert days
  • Submit timesheets indicating dates that merchandise sales services were performed


Compensation is hourly at $14/hour. 

Stanford Jazz Workshop

Stanford Jazz Workshop is a 45-year-old independent nonprofit organization dedicated to the perpetuation of jazz music through educational programs and concerts of the highest artistic quality. SJW’s mission is to create an environment that is conducive to learning, experiencing, and appreciating jazz — a community created by bringing the best performers and teachers of jazz together with listeners and students of all ages, abilities and backgrounds. For more information, please see

For consideration

Please submit a cover letter specifying your interest and qualifying experience along with a current resume to, before 5pm, Friday May 26th, 2017. Include “Merchandise Salesperson – (Your Full Name)” on the subject line of your email.




Please email inquiries about performing at the Stanford Jazz Festival to

In their own words

SJW an excellent atmosphere where the kids could interact with the professionals.

Stanford Jazz parentJazz Camp

We were the very fortunate recipients of generous financial aid, without which our son could not have attended. This was the first time he went to a music camp, and we are all so happy he did. Thank you!

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Best experience imaginable. It far exceeded our expectations. Our daughter can’t wait for next year.

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Thank you for offering this program, and helping my daughter grow in her confidence and her music abilities.

Stanford Jazz ParentJazz Camp

First thing he said when he got home was he wants to go back next summer and he wish he could go for two weeks next year.

Stanford Jazz parentJazz Camp

SJW is an amazing and one-of-a-kind program.

Stanford Jazz parentJazz Camp

SJW has inspired our girls to pursue their music through jazz bands, orchestra, pep bands, chamber groups, and musical theater. Thank you so much.

Stanford Jazz parentJazz Camp

After the second day of camp, my daughter said ‘It’s getting easier.’ She described how jazz is different from classical music and how much she enjoys playing jazz with a group. And, of course, the concert on the final day was amazing!

Stanford Jazz parentGiant Steps Day Camp

My daughter said all the teachers are amazing, super supportive of students learning jazz for the first time.

Stanford Jazz parentGiant Steps Day Camp

She said it was awesome that the teachers appreciated how courageous the students were to try jazz for the first time.

Stanford Jazz parentGiant Steps Day Camp

The entire experience was wonderful! She had a great time learning music and making new friends. Thank you!

Stanford Jazz parentGiant Steps Day Camp

I wish it was longer than one week. I’d have my son in for the whole summer if possible!

Stanford Jazz parentGiant Steps Day Camp

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Stanford Jazz parentGiant Steps Big Band

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Stanford Jazz parentGiant Steps Big Band

My daughter said she would never forget the performance. (Nor will I.)

Stanford Jazz parentGiant Steps Big Band

I also loved the performance — the kids sounded terrific and they all looked intensely excited to be part of it.

Stanford Jazz parentGiant Steps Big Band

At the end of each class, he was always upbeat and excited about all that he learned. And he said that the teachers were so nice and supportive, and that everyone just wanted to him to succeed.

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Stanford Jazz parentGiant Steps Big Band

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Stanford Jazz parentGiant Steps Big Band

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Stanford Jazz parentGiant Steps Big Band

Those 10 weeks stretched him as a musician and gave him a huge boost in confidence. He is now a freshman at Menlo-Atherton High, and he and a bunch of his friends in Intermediate Jazz Band have set up their own quintet and are working together on music selection, arrangement, rehearsals etc.

Stanford Jazz parentGiant Steps Bg Band

It surpassed our expectations in all respects. Thank you!

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Stanford Jazz parentGiant Steps Big Band

My favorite thing? Direct one-on-one teaching, exactly where I need to be taught and challenged in my artistic endeavors.

Stanford Jazz parentJazz Institute

It’s an amazing opportunity to study from the greats, in a place where inspiration and electricity abound.

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The total-immersion program of playing, listening, and learning has inspired me to continue making my own music until I can return to SJW next year.

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I had no idea about the level of inspiration I would get, or the number of things it is now clear I need to work on.

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This week has been an incredible learning opportunity for me as a student, and I can’t wait to apply all that I’ve learned here in my outside musical career. The level of skill and growth I attained this week is priceless. I love the Stanford Jazz Workshop.

Kendra K.

My highlight was seeing my shy daughter perform her first public jazz solo and do an amazing job.

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While here, my knowledge of theory, technique and musicianship improved immensely. I never thought I could learn what I did or do what I have achieved.

Zakiya M.

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I wish the SJW Jazz Camp was longer than one week. I’d have my son in for the whole summer if possible!

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All week I was able to interact with some of my greatest musical heroes and learn from their expertise. The master classes with Jason Moran, Joshua Redman, Mark Turner and Jeff Ballard changed the way I think about the music.

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Simply put, Stanford Jazz Workshop changed my life that first summer.

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