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Cancellation Policies

Guidelines: SJW will adhere to COVID-19 safety guidelines issued by the CDC, the State of California, San Mateo County, and Menlo College, as they evolve.

Mandated closure: In the event that any of the entities described above issue restrictions that require cancellation of the in-person ensemble workshops prior to their commencement, participants will be entitled to a full refund of all tuition costs. If such closure occurs during a program, participants will be entitled to a prorated refund of cancelled program sessions.

Other cancellations: Students canceling their registration prior to July 1, 2021 (except for mandated closures, above) will receive a full refund less $100 administrative fee. No refunds will be issued after this date.